Terms of Service

Last Updated: August 29, 2026

Welcome to AEXTEN. These Terms of Service govern your access to and use of the AEXTEN website, products, services, and related features.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

AEXTEN is a consumer-focused brand offering practical, innovative, and quality products designed to make everyday living more convenient and organized.

We aim to provide our customers with a smooth, transparent, and reliable online shopping experience.

1. About AEXTEN

2. Use of Our Website

By using the AEXTEN website, you agree to:

  • Provide accurate and complete information when placing an order or creating an account.
  • Use the website only for lawful purposes.
  • Not misuse, damage, disrupt, or attempt to gain unauthorized access to the website.
  • Not use our website or content for fraudulent or unauthorized commercial purposes.

We reserve the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your device or screen settings.
  • Product images may sometimes be for representation purposes.
  • Product specifications, availability, or features may be updated from time to time.
  • We reserve the right to correct errors or update product information without prior notice.

3. Products and Product Information

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding the order or provide an appropriate refund where applicable.

We reserve the right to limit quantities or discontinue products at any time.

All product prices displayed on the website are subject to change without prior notice.

The final price payable by you will be shown during checkout.

You agree to provide valid and accurate payment information when completing a purchase.

If an incorrect price is displayed due to a technical or human error, AEXTEN reserves the right to cancel the affected order and refund any amount already paid, where applicable.

5. Pricing and Payment

6. Orders

Placing an order on our website constitutes a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order in certain circumstances, including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment-related issues
  • Suspicious or fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery limitations

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

 

Orders are shipped to the delivery address provided by the customer during checkout.

Delivery timelines may vary depending on:

  • Delivery location
  • Product availability
  • Courier or logistics service
  • Weather or other unforeseen circumstances
  • Holidays or operational delays

AEXTEN will make reasonable efforts to dispatch and deliver orders within the estimated timeframe but cannot guarantee delivery on a specific date unless explicitly stated.

For more information, please refer to our Shipping Policy.

7. Shipping and Delivery

8. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to our applicable Return & Refund Policy.

Customers may be required to provide order details, photographs, videos, or other information to verify a damaged, defective, incorrect, or otherwise eligible product.

Products must meet the applicable return conditions to qualify for a return or replacement.

If you receive a damaged, defective, or incorrect product, please contact AEXTEN customer support as soon as reasonably possible after delivery.

Please provide:

  • Order number
  • Product details
  • Description of the issue
  • Relevant photographs or videos, where requested

Our team will review the issue and provide the appropriate resolution according to the applicable policy.

9. Damaged, Defective or Incorrect Products

10. User Accounts

Certain features of our website may require you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You agree to notify us if you believe your account has been accessed without authorization.

AEXTEN reserves the right to suspend or terminate accounts that violate these Terms of Service or are involved in fraudulent or abusive activity.

All content available on the AEXTEN website, including but not limited to:

  • Brand name
  • Logo
  • Product images
  • Graphics
  • Text
  • Website design
  • Product descriptions
  • Icons
  • Videos
  • Other original materials

may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission from AEXTEN or the applicable rights holder.

11. Intellectual Property

12. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, shipping services, or other external services.

AEXTEN is not responsible for the content, policies, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

You agree not to:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with website functionality or security.
  • Introduce viruses, malware, or harmful code.
  • Attempt unauthorized access to our systems.
  • Use automated methods to improperly collect website data.
  • Impersonate another person or entity.
  • Submit false or misleading information.
  • Abuse promotional offers, discounts, or return policies.

13. Prohibited Activities

14. Disclaimer

We strive to keep our website and services accurate, secure, and available. However, we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or free from technical issues.

To the extent permitted by applicable law, AEXTEN shall not be responsible for losses arising from circumstances beyond our reasonable control.

To the maximum extent permitted under applicable law, AEXTEN will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be limited or excluded.

15. Limitation of Liability

16. Changes to These Terms

AEXTEN may update or modify these Terms of Service from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or the use of the AEXTEN website shall be subject to the jurisdiction of the applicable courts, subject to applicable consumer protection laws.

17. Governing Law

18. Contact Us

If you have any questions regarding these Terms of Service, orders, products, or our services, please contact us through our Contact Us page.

Website: AEXTEN
Email: Please use the official customer support email displayed on our website.

AEXTEN — Smart Choices for Better Everyday Living.

Scroll to Top